Insurance information - Portugalsurfcamp

+49 40 254 94 331

office@portugalsurfcamp.com

TRAVEL
INSURANCE
INFORMATION

TRAVEL INSURANCE INFORMATION

IMPORTANT NOTICE: Our travel cancelation insurance can only be booked by DACH countries citizens!

When you book a trip with us you have also the option to get a travel cancelation insurance. The insurance is only valid for services that have been booked with Action Sports Travel GmbH. It can be booked during the booking process, but no later than 30 days before the start of the trip. If there are less than 30 days between the booking date and the start of the trip, the travel cancellation insurance must be booked at the latest on the 3rd working day after the date of booking.

When choosing the insurance rate, it is important that the entire travel amount (excluding insurance) is covered, as we cannot accept sub-insurances. We reserve the right to adjust this in agreement with you.

TRAVEL CANCELLATION INSURANCE FOR INDIVIDUALS

If you cancel a booking or start a trip with a delay because of an insured reason, our insurance partner Hanse-Merkur will reimburse you for the contractually owed cancellation costs or additional travel costs.

Insurance covered reasons are e.g:

Accidental injury
Unexpected and serious illness
Death
Re-examination for failed school exams
Non-promotion or change of school

No deductible! The only exception is out-patient treatment. In this case the deductible is 20% of the reimbursable damage, but at least €25 per insured person.

Travel cancellation insurance
Travel price per person up to EUR	Price per person EUR
400	17
600	24
800	28
1.000	33
1.500	43
2.000	52
3.000	90

AST-COMPLETE PROTECTION FOR INDIVIDUALS

1. Travel cancellation insurance

Insured reasons are e.g:

Accidental injury
Unexpected and serious illness
Death
Re-examination for failed school exams
Non-promotion or change of school

No deductible!The only exception is out-patient treatment. In this case the deductible is 20% of the reimbursable damage, but at least €25 per insured person.

2. Holiday guarantee (travel curtailment insurance)

Reimburses additional return travel costs in case of earlier or delayed departure and in case of interruption within the first half (max. within the first 8 days of travel) of the trip the full travel price, later the proportional travel price and reimburses the unused travel services in case of delayed departure.

Insured reasons are e.g:

Accidental injury
unexpected and serious illness, death
Considerable damage (from €2.500) to property
Transport delay

(deductible see travel cancellation insurance)

3. Travel health insurance

Reimbursement of the costs of:

the medically necessary and medically ordered return transport to the home country
out-patient and in-patient treatment by a doctor abroad
prescribed medicine and bandaging materials and supplies necessary for handling injuries caused by accidents

No deductible!

4. Travel Accident Insurance

The benefit is paid in case of accidents during the trip that lead to the disability or death of the insured person.

Insured amount:

in case of death* €20.000
in case of disability* up to €40.000
Salvage costs up to €5.000
Costs for cosmetic surgery up to €5.000

*for children up to the age of 18 – €10.000

5. Luggage Insurance

Insured amount for individuals €2.000

No deductible

6. Emergency insurance

Helps in emergencies that occur to the insured person during the trip. E.g. organisation and reimbursement of costs for:

a relative’s visit to hospital in case of a hospital stay of more than 5 days
the care of a minor child in case of the death, serious accident or unexpected serious illness of the guardian
Search, rescue and recovery costs in case of accident up to €5.000
repatriation and funeral expenses
Loss of travel money

Emergency support 24/7:

Our emergency call centre is available for you 24 hours a day, 365 days a year, including Sundays and public holidays.

Worldwide emergency call service for travellers:

Phone: +49 40 5555-7877

AST complete protection
Travel price per person up to EUR	Price per person EUR
400	20
600	27
800	31
1.000	37
1.500	51
2.000	67
3.000	99

FAMILY INSURANCE

For families we offer a special insurance, which is not directly bookable. A family insurance can be requested with at least one adult/max. two adults and at least one child up to 21 years.

If you choose a family insurance, in the third section of the booking you can put a note in the field “comment” that we should adjust the insurance. We will send you the personalized documents for your chosen insurance afterwards.